About
Please check the policies in your email for direct address. CLIENT POLICIES Please review all policies carefully before booking. By booking an appointment, you acknowledge that you have read, understood, and agree to these policies. DEPOSITS & CANCELLATIONS • All deposits are non-refundable. Once a deposit has been collected, it will not be refunded under any circumstances. • Deposits may be transferred one time when an appointment is canceled or rescheduled with at least 48 hours’ notice. • Any second reschedule will require a new deposit. • Cancellations or rescheduling requests made less than 48 hours before the scheduled appointment are subject to a 30% cancellation fee. • The 30% cancellation fee is calculated based on the remaining balance of the scheduled service after the non-refundable deposit has been applied. • No-call/no-shows are also subject to a 30% cancellation fee, calculated from the remaining balance after the non-refundable deposit. • The cancellation fee must be paid in full before a new appointment can be booked. • If the card on file has insufficient funds to cover the cancellation fee, a 40% inconvenience fee will apply before another appointment can be booked. • Failure to pay applicable fees may result in the client being unable to book future appointments. APPOINTMENT TIMES & GRACE PERIOD • Appointment times are considered a start-time range. Your service may begin at your scheduled appointment time or up to 15 minutes after. • A 20-minute grace period is provided for both clients and the stylist. • If you arrive more than 20 minutes late, your appointment may need to be rescheduled. • Please plan accordingly so that your appointment can be completed within the allotted time. GUESTS & CHILDREN • Please do not bring additional guests to your appointment. • Children are welcome, provided they are able to remain safely and appropriately supervised during your appointment. CONSENT & CLIENT FORMS Your safety and satisfaction are important to us. Please complete all forms that apply to your service prior to each visit. New Clients New clients must complete the New Client Form prior to their appointment. Color Services Clients receiving a color service must complete the Color Consent Form prior to their appointment. Please make sure all required forms are completed before arriving for your service. AGREEMENT By booking and continuing with an appointment, you confirm that you have read, understood, and agree to all policies listed above.Business Hours
- Monday
- 10:30 AM - 8 PM
- Tuesday
- 10 AM - 8 PM
- Wednesday
- 10:30 AM - 8 PM
- Thursday
- 10:30 AM - 6 PM
- Friday
- Closed
- Saturday
- Closed
- Sunday
- 10:30 AM - 9 PM
Cancellation Policy
A 30% cancellation fee for any no-call/no-shows or cancellations before 48hours of the scheduled appointment. No new appointment will be booked until prior cancellation fees are paid. If the card on file has insufficient funds at the time of cancellation fee payment there will be a 40% inconvenience fee before a new appointment can be booked or you may be banned from booking.